symplr’s 2022 Compass Survey of Healthcare CIOs Reveals Operational Inefficiencies and Technology-Driven Opportunities for 2023 – PR Web | Team Cansler

symplr Compass Survey Report

“Investing in healthcare operations with a focus on automation and interoperability is an important step toward a human-centric approach to a technology infrastructure that drives better outcomes for everyone,” said Kristin Russel, symplr’s chief marketing officer.

symplr®, the leading provider of enterprise healthcare operating software, has announced the results of its 2022 symplr Compass Survey. The study gathered opinions from decision makers in leading US healthcare systems to gain insights into healthcare operational technology in their organizations, including effectiveness, challenges and opportunities. The results are published in the symplr Compass Survey Report 2022 “From Disparate to Dynamic: Opportunities and Challenges in US Healthcare Operations”.

The data showed that nearly 60% of respondents use more than 50 point solutions to manage healthcare operations. This includes 35% of respondents using 51-150 point solutions and over 24% of healthcare system CIOs using 151-500 solutions for functions such as workforce management, provider data management, contracts and spend (supply chain), facility access and Use Quality, Security and Compliance. 84% of healthcare CIOs believe there is a way to streamline and automate healthcare operations solutions to address financial pressures, burnout, and other challenges facing the healthcare industry.

The 132 survey participants were members of the College of Healthcare Information Management Executives (CHIME), the professional organization dedicated to mentoring Chief Information Officers (CIOs), Chief Medical Information Officers (CMIOs), Chief Nursing Information Officers (CNIOs), and Chief Innovation Officers (CIOs), Chief Digital Officers (CDOs) and other senior IT leaders in healthcare.

Key findings from the survey include:

  • 88% of the CIOs surveyed agree with the statement “Working with these different IT systems and applications makes my job more difficult”.
  • 84% of respondents indicated that an optimized IT infrastructure is an important factor in their ability to retain doctors.
  • 40% said financial pressure is the number one threat their businesses will face in 2023.

“The results of the symplr Compass Survey are consistent with what we hear from our customers. Technology is increasingly being used to drive productivity and efficiency gains, reduce costs and help frontline workers deliver the best possible care,” said Kristin Russel, symplr’s Chief Marketing Officer. “Investing in healthcare operations with a focus on automation and interoperability is an important step toward a human-centric approach to a technology infrastructure that drives better outcomes for everyone.”

The results of symplr’s Compass survey are validated by other industry analyses, including a report by Bain & Company and KLAS Research, which found that 63% of vendor organizations are looking to increase the number of third-party software solutions in their tech stacks over the next year to reduce. Respondents to the Bain/KLAS survey were similarly motivated by financial pressures and challenges, with nearly 80% citing labor shortages, inflation concerns, or specific organizational situations as motivations for new software investments.

To access the full survey results, download the symplr Compass Survey and Report 2022 here.

About symplr

symplr is the leading provider of operational software and services for companies in the healthcare sector. For more than 30 years and serving 9 out of 10 US hospitals, symplr has been committed to improving healthcare operations through its cloud-based solutions and driving better operations for better outcomes. Our provider data management, workforce management and healthcare governance, risk management and compliance (GRC) solutions improve healthcare efficiency and effectiveness, enabling caregivers to complete administrative tasks quickly so they can spend more time doing what they do best: provide quality patient care. Learn how at


Jill Gross

Matter Health for symplr


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